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Radica new support hotline comes into operation
After collecting feedbacks in our Customer Care Program in Feb, Radica is glad to announce that a new delegated customer support hotline (+852 2777 3006) is formally open to our customers.
This new support hotline aims to provide more interactive customer support as well as collecting their valuable suggestions on new product feature directly.
At the same time, our customers can easily download the latest program updated patches and documents themselves in our enhanced support Web. It also serves to accumulate knowledge which will be channeled to our development team for further product enhancement. Ultimately, our customers can always enjoy the benefits of our new product release.
Through the new support hotline and support Web, we believe that we can establish a closer relationship with our customers and keep injecting user opinions into our product development.
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